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How can I contact you?
You can contact us through the email and phone number mentioned in our website's 'Contact Us' section. A contact form is also available on the website, where you can enter your contact details and a query.
When will I get a response back?
Our customer support team works 24/7. You’ll get a response as soon as possible, within 48hrs.
Where can I buy your products?
You can purchase our skincare products by placing an order on our website https://revvive.co.uk/collections/beauty. Happy Shopping!!!
Do you test your product on animals? Are your products cruelty free?
No, we don’t do animal testing. Our products are entitled to be ‘cruelty-free’
Are your products vegan?
Yes, our products are wholly vegan and gelatin-free.
Are your products paraben free?
Yes, we care for you and your skin, so we don’t include paraben in our products.
How can I store my product?
Please refer to the product label as each product’s storage requirements may vary.
How long can I use your product?
Please refer to the product label as each product’s shelf life may vary.
Are your products safe to use by pregnant/breastfeeding women?
Our formulations are clinically proven for topical use, but we have not tested them on pregnant or breastfeeding women. We recommend discussing this with healthcare professionals before applying any skincare product.
Are your products clinically tested?
Yes, all our skincare products are tested and proven by qualified and competent clinicians.
Can I get samples of your products?
Sorry, we don’t offer this service. But you can avail a 10% discount on your first purchase.
Where do you manufacture and pack your product?
We are designing, manufacturing, and packaging our products in the UK.
How many products can I order at once?
You can order one to all products in one go. We have different bundle offers as well with discounted prices.
What payment method do you use?
We accept Visa, Maestro, Master card, Union Pay, American Express, Discover, Apple Pay, Google Pay, Diners Club, and Shop Pay.
How can I change the shipping address?
You can change your shipping address by emailing us at enquiries@revvive.co.uk.
What is your delivery estimate?
Our average delivery time is 3-5 working days in the UK and 7-15 working days in Europe and America.
Can I cancel my order?
Yes, you can cancel your order by emailing us at enquiries@revvive.co.uk.
Can I remove any product from my order?
You can easily add or remove any product from your cart during the ordering process. After placing an order, you can modify it by emailing us at enquiries@revvive.co.uk.
What is your return and refund policy?
Please refer to our return and refund policy section available on the website.
Which countries do you ship to?
We ship our products only in the UK, Europe, and America right now.
What is your shipping fee?
We offer free delivery all over the UK. For Europe and America, shipping is free for orders over £100; orders less than £100 will cost £9.99.
Is my shipping fee refundable?
No, refunding the shipping fee is not in our refund policy.
What are the international shipping charges?
For Europe and America, shipping is free for orders over £100; orders less than £100 will cost £9.99.
On how much purchase I can get free shipping?
We offer free delivery of every purchase all over the UK. For Europe and America, shipping is free for orders over £100; orders less than £100 will cost £9.99.
